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Canadian Testimonials and Comments

While searching the internet for help with my sunlight sauna, I found this site but did not call until Monday morning, after trying to reach sunlight in the U.S.A..I was really surprised to have a real person answer the phone and to actually help me with my problem. I did not buy my sauna from this company but I did reach out from NEVADA and Gerry, helped me. He took the time to answer my questions and determined what it was that I needed, and told me what the error code ( E1) stood for , and what replacement part I would need. THANK YOU GERRY, I wish we were in the same country and that I could do business with you.

Respectfully Ricardo, Nevada, Arizona

Gerry.  

The unit went together fast & easy...got all the electrical hooked up including the stereo.  Had my first sauna & I LOVE IT...as far as I know everything works well...the inside panel seems a little slow to react, but could be just me.  

Thank you so much for your time and keeping me focused on quality, the sauna is fantastic, fits in the space I created very well & I am SUPER glad I got the Signature II.

Ya, pretty sure this is the just the first sauna, and chances are wont be the only.  

Thank you Again.

SB

Parry Sound

    (They are now considering adding a Solo System to the business. )

Gerry.  

thank you however just so you know, I am not only hooked on the infrared sauna, I am hooked on Sunlighten as well...I won’t be purchasing anywhere else.  

ooooo I saw that awful thing they sell at ****** yesterday...I was gloating to myself regarding my wonderful sauna :D

Hi Gerry, 

We got our Sauna Thursday, put it up that night already and we absolutely love it. 

Thanks for ordering it for us. 

Regards, 

Tara

New Hamburg

Gerry....WE LOVE OUR SAUNA.  It was easy to assemble (radio attachment was a bit tricky) and we've been using it regularly.  Thanks for everything....you were great to deal with.

Regards

Hartley and Shelley

Toronto

The sauna is the best thing we have ever purchased.  We are truly enjoying it.

Cathy

Timmins, Ontario

Good afternoon Gerry
Our sauna arrived on Friday morning and Friday evening we were enjoying our first  sauna.  All I can say is WOW!  Your service was first rate,  We really appreciated your updates as to the progress of the shipment, what to expect upon arrival and tips on enjoying the sauna experience.
The sauna arrived one week to the day of ordering, which was a great surprise.  The trucking company was friendly and helpful and there wasn't a mark on the sauna. 
We are thoroughly enjoying the sauna and have no regrets with our decision to buy the top of the line unit.  We are busy sharing our experience with our friends, so don't be surprised if you are contacted by other Sudburians interested in your products.
Again, thank you so much for making this such a pleasant experience.
Take care Gerry.  It's been a pleasure doing business with you.
Lisa 
Sudbury, Ontario

The sauna has been delivered and I have to say, I have never assembled anything else in my life that fit together so well, and was engineered in such a way that it slapped together with such ease.

Awesome.  Thanks very much.  If there is one thing my wife will vouch for about me.  If I like something, everyone hears about it.  I think this sauna is the bomb (as my son would say)  :)

Gary

Collingwood

Just to let you know that my husband and I are extremely happy with our Signature Sunlight Sauna. It is not only a toxic buster but a stress buster.

We were also highly impressed with your professionalism and quick support when we had an issue with the delivery.

Thank you once again. All the best,

Isabelle & Anthony

Etobicoke

Garry C, 

London, Ontario

I purchased the Solo system sauna one month ago. I just want everyone too know that this is the most powerful infrared sauna I have ever been in. I have tried many infrared wooden saunas out over the years and there is just no comparison to the Solo System. I lie down in there and begin sweating within 5 minutes. If I want to really experience the health benefits of the heat (hyperthermia) and the far-infrared rays I turn up the level to 7, 8 or 9 (the max is 150 degrees F). But I also have the option to turn the temperature down when I get too over heated. Other benefits include being able to breathe room temperature air and being able to lie down while getting a treatment. I always found wooden saunas to be uncomfortable. Many doctors only advocate medications instead of preventative treatments or therapies. So just because your doctor doesn't recommend this or any other sauna doesn't mean it's not essential to recovery from illness or just maintaining good health. I have been suffering with Lyme disease for 17 years, been through 4 motor vehicle accidents (I wasn't at fault trust me, lol) and thanks to Sunlight saunas I am now 10% better in only 1 month!
Thanks again for a great product!
Brad C,

Mississauga, Ontario.

Hi Gerry, 
I just wanted to let you know how much Bob and I are enjoying our new sauna.  Thank you for all the helpful information you sent us. I couldn't believe how quickly the sauna arrived and we had no real problems setting it up.  Just to let you know that today we received the replacement front panel that was damaged. 
You and Sunlight Saunas have handled everything so professionally and efficiently.  We truly appreciate this. 
Many thanks once again. 
Regards, 
Jennifer S.

Waterloo, Ontario

Hi 

The second box finally came in on Friday and was delivered approx. 3pm. - no damage.  I had it assembled on Saturday morning and had my first sauna on Sunday afternoon.  I had no problem staying in for 1/2 hour.  I have to keep going into the room it is in to make sure it is still there!  It is a beautiful piece of furniture and look forward to better health because of it.  Thank you for all your help.  I have a couple of people who want to come and see it and will steer them your way if they are interested.

Kim

Sault Ste. Marie, Ontario

Hi, It's me Adriana S. 

One of your favorite customers.

I am enjoying the sauna very much. I love it. I could not stand the regular saunas, because I felt claustrophobic, but with this sauna I sit, relax, listen to music and read.  Sometimes I'm in there for an hour at a time. I've noticed it helps me with my back pain, and my complexion, is great. I actually get compliments from my friends. I also had a problem with my skin, some sort of allergy, which the doctors could not figure out. All they did was give me medications, to see which one would work. Instead the sauna has helped with my itchiness a great deal.

My husband has his own business, and is a tile installer, and he has referred a couple of people to you. One person I know that got the unit from you is Lina and Frank P.

They love it. They told me it is the best thing they bought. Well I will give your name out to as many people as I can, because I am number one proof that this benefits your health and well-being. Talk to you soon. 

Adriana S

Woodbridge, Ontario

Here is an e-mail testimonial we received from Gina Stewart about her Solo System that she purchased in the Spring of 2005.

Gina offers sessions to her clients and is open to discussing her experiences with others.

Hi to you both.

Just thought that I would touch base with you. Still, personally and professionally enjoying the benefits of the sauna unit.

I have probably done over 200 people (some of course repeats) roughly doing 5-10 sauna treatments a week...(1/2 hour - and then either massage or reflexology)

To date:

1 client's blood pressure the lowest in 10 years (on medication)

7 clients female that is reporting less frequent hot flashes and menopausal symptoms

2 clients with lung issues i.e. asthma, infection ....feeling positive effects of treatments.

Most of my clients have a general feeling of wellness after the saunas...

Most are coming 1 or twice a month. Some every week!!

Numerous more with benefits...can't think of them now... I am truly in an infancy stage of the benefits...since I have only had it for 6 months.

I've also had a couple of women coming for weight loss. they are also doing other things to help...according to their naturopathic doctor their water retention is on the outside of their cells , (according to their body fat index).. So we are hoping that the regular saunaing will induce sweating...one thing I have noticed is that both these women don't sweat easily...it took about 6 treatments...

I am getting referrals now for the sauna...trying to convince some to make a purchase...I'll keep you posted...

So thanks again for all your help and info...and for being at the health and wellness fair that day...

On a personal note, last week I ended up in hospital because of a back spasm.... anyway they really did not do much for me at the hospital except drug me up...so when I came home I was using the sauna bed...for 3 days of intense heat...and some cold therapy too (ice pack).. I truly feel that the sauna is what had me up and running again after being flat on my back for 5 days... every chance I get I use it at work so I am saunaing about 3 times a week...

Take care

Gina

When we asked Gina's permission to share this e-mail with others, she replied:

Hi Gerry, 

I have no problem with your request. I am very confident about the benefits of what the sauna treatments are doing for my clients (otherwise they would not be coming back) I don't think people realize that a simple treatment of sweating can be so beneficial for them...so once they are convinced into a few treatments they really find that they are doing better health wise. I am trying to convince some of my clients to try the sauna treatments with a natural herb for nicotine withdrawal..so far no takers..but am working at it. Also a naturopathic doctor in Listowel is supporting the sauna treatment and has encouraged his clients (who are also my clients) to continue with the sauna. Anyway, if I can be of any other use...let me know as I am always glad to share my findings.

Take care and all the best.

Gina

Fordwich, Ontario.

Hello Gerry,  

Rita and myself have been using the infrared radiation therapy sauna for approximately 10 days now.  We are enjoying the sessions for two reasons:  we are spending quality time together.  Every day we look forward to that session. Our well-being has greatly improved.

We began our sessions for 15-minute periods.  We are now at the 30-minute sessions.  We remain in the sauna after it closes for approximately 5 minutes.

Without any effort, I have lost 4 pounds.  My goal is to lose a total of another 14 pounds.

The only regret I have is that when the sauna automatically closes, the music stops.

Thank you for your assistance in all aspects for the transaction.  

St. Catharines, Ontario

Hello Gerry.

Just dropping you a line to let you know I received my sauna at 9A.M. this morning. The set up was a breeze by 12 it was set up and had gone through a 60 minute first run. It will likely take me just as long to cut up all the cardboard it came packed in for recycle. My daughter stepped in during the first run and said it wasn't hot enough. After the first run she decided to try it out and could only handle 30 minuets. Thanks for your great service.

Don

Richmond Hill, Ontario

Hi Gerry and Patty,

I thought I would drop you a line and let you know how things are going.  I certainly have had a lot of USE out of the Sauna. In total I have calculated over 800 treatments in that unit... if not more...I personally use it 3-5 times a week.  My boys use it and now my husband is using it maybe once a week. 

Professionally, I can say I seen some very promising improvements with people's health...especially respiratory; bronchial/asthma/allergies/sinuses/ etc., which there is a lot of in Southwestern Ontario. 

Pain reduction for old injuries/Menopausal symptoms (especially hot flashes diminishing) 

Personally, I like the stress reduction response to the treatment...my schedule has been very busy with 20-30 clients a week.... I always look forward to a sauna after a busy day. I believe it has really helped keep me injury free in the last 1 1/2 years. 

One thing I started doing is supplementing my client's with a mineral supplement after their treatment. I feel it is my moral obligation to at least replace the minerals they may have lost during a sauna treatment, especially if they produce a lot of sweat. I was telling my clients to supplement after they leave, but not knowing what they did once they left my office was a different story. I want them to reap all the benefits of the treatment, and not the downside of mineral loss. 

I personally started getting muscle cramping as I was lapsed at supplementing myself after a treatment. 

Also, a great story is how I shaved 9 minutes off my annual CN Tower Climb for the World Wildlife Federation. It’s a charity event.  I haven't done it for five years...and I really left like I had better lung capacity for those 1900 steps!! And low and behold when I got to the top my time was the best in all the 4 years that I climbed!! So sauna treatments definitely work on the cardio vascular system!! 

Anyway, hope this email finds you both well.

Happy Thanksgiving 

Best Regards

Hello Gerry WOW what great service. I received an email shortly after

you contacted the right person. They shipped the parts and I received

them yesterday. Parts are in and everything works great again. Thanks

for great service and a great product.

Don

I appreciate your follow up.  We ended up buying a corner unit from another vendor.  Your products looked excellent and based on your follow up I'm thinking your customer service would have been superior to the vendor we ended up with.

Mike

Oshawa, Ontario

I just finished installing my sauna, and I want to tell you that I'm very pleased so far and everything works well. Thank you for everything.

Jorge

Paris, Ontario

Thanks, Gerry...your customer service is amazing and after talking to Kelly at the gym yesterday, I'm even more certain we're buying a good product from a great source.  She spoke very highly of you. 

Cheers,

Arlene

Newmarket, Ontario

Hi Gerry:

Our family is enjoying the sauna very much. We have shown many of our friends, so if any are interested we will certainly refer them.

May

Toronto, Ontario

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